FAQ

The modern wood burning stoves of today ensure very low emission and low carbon heating for our homes. Recently there have been a number of very misleading reports in the news suggesting stoves are responsible for contributing far more particulate emissions than they actually do. Far from being the problem, modern wood burning stoves are actually a positive solution to a sustainable future domestic heating strategy. It’s important to get the REAL facts read more here.

Ecodesign is a new European-wide programme to help lower emissions and improve air quality launching 1st January 2022 across the UK and Europe. Ecodesign products have to meet a strict set of clean-burning criteria. These are at least 90% better than an open fire and 80-84% better than older stoves. Most of our stoves not only meet the Ecodesign requirements but are actually a vast improvement on the criteria. Learn more about it here

Yes. If your stove has a sprayed matt finish we can supply a DIY paint pack consisting of two aerosol cans of high temperature paint and templates to mask off the glass. We offer a choice of eight colours: Black, Brown, Green, Blue, Almond, Pewter, Bronze and Gunmetal.

We recommend fitting a Charnwood flue pipe thermometer: a simple device that attaches to the flue pipe of your stove. This tells you whether you are over-firing or under-firing your stove and you can adjust the burning rate accordingly.

We manufacture a number of integral boiler stoves that can heat domestic hot water and up to approximately 10 radiators. For many of our models we also offer add-in boilers and flue boilers for heating domestic hot water and/or radiators.

Yes. Wood should be cut, split and left to season in a dry, well ventilated area for at least one year. You can generally tell if a log is dry because the bark will come away easily in the hand and the log will have splits across the grain. Investing in a Charnwood Moisture Metre is a good way of testing your logs – if the moisture content is less than 25% they are ready to burn.

If you find that your chimney is in poor condition then expert advice from your stove installer should be sought on the necessity of having it lined. If it is necessary to line the chimney then a lining suitable for solid fuel must be used.

The Charnwood stove calculator on our website is a helpful guide. Your stove installer will also be able to advise on site.

Stoves with a heat output of over 5KW require additional ventilation. This can be supplied via a permanent vent to the room. Some of our models offer the option to duct combustion air directly into the appliance.

Providing your stove has a multi-fuel grate fitted there are a number of smokeless fuels that are approved for burning on stoves.

Visit our Where to buy section of this website and enter your postcode to find your closest Charnwood dealer.

Installing a wood-burning stove can seem daunting, but with the right guidance, it’s definitely doable. First, ensure proper ventilation by installing a chimney or flue that meets local building codes. Next, choose a suitable location for the stove, away from combustible materials and overhanging branches. Then, follow the manufacturer’s instructions for assembling and connecting the stove to a heat source, such as a chimney breast or fireplace. Finally, test the stove to ensure it’s working properly and enjoy the warmth and ambiance it brings to your home.

Explore more on how to install a wood-burning stove.

Cleaning your wood-burning stove regularly is important for maintaining its performance and longevity. Start by removing any ash and debris from the firebox using a shovel or scoop. Then, use a wire brush to scrub away any creosote buildup on the walls and chimney.

For tougher stains, mix baking soda and water to create a paste, apply it to the area, and let it sit before wiping clean. Finish by polishing the stove’s exterior with a damp cloth. By following these steps, your stove will stay in top condition and continue to provide warmth and comfort to your home.

Find out more about how to clean a wood-burning stove.

While wood stoves are designed primarily for burning wood, some models can accommodate coal as well. However, it’s essential to check the manufacturer’s specifications beforehand to ensure compatibility. Additionally, keep in mind that burning coal may produce more creosote buildup than wood, so regular cleaning and maintenance are crucial. If you decide to burn coal, make sure to use the appropriate size and type for your stove, and always follow safety guidelines to avoid any hazards. With the right precautions, you can enjoy the warmth and benefits of burning coal in your wood stove.

Also explore the best firewood to burn in the UK.

Lighting a wood-burning stove can be easy and safe with a few simple steps. First, make sure the stove is properly installed and maintained. Next, open the damper to allow airflow and place kindling material like small twigs or newspaper inside the stove. Light the kindling with a match or lighter, and once it’s burning well, add larger logs. Keep the door slightly ajar until the fire is burning steadily, then close it to maximise heat output. Monitor the fire and adjust the damper as needed to maintain a steady burn.

Explore more about lighting a wood-burning stove here.

At Charnwood Stoves, we pride ourselves on offering high-quality, efficient, and reliable wood-burning stoves. Our products are designed to provide maximum warmth and comfort while minimising environmental impact. We use advanced technology and sustainable materials to ensure our stoves burn cleaner and more efficiently than traditional wood-burning methods. Plus, our dedicated customer service team is always available to assist with any questions or concerns. When choosing a wood-burning stove, trust the experts at Charnwood Stoves to provide a superior product and unparalleled support.

Get in touch with us today.